HP M305d printer prompts "K - indicates that the cartridge is missing or not placed"

2023-05-20

The reason for this error is:
The Communication between the machine and the chip is blocked, and the error caused by the failure of communication

Let's look at the solution below:

1.look at the contact problem between the machine and the chip,
Need to check if the chip on the toner cartridge is installed in place、Is the chip loose or reversed?

HP,M305d printer,HP problem,Problem Analysis

（Step 1）

You can refer to our JYD chip installation diagram at the same time.

（Step 2）

2. Problems with the chip itself: If there are multiple chips, try another one. (Check if it is an individual case)

3.Problems with the printer itself:

-If the old chip is still there (Replace it for a comparison test)

-In the cast of multiple machines, change to another machine for testing (Identify if the problem is from machine)

-If the motherboard is broken, it needs to be replaced

Please see the video below：

Learn more about official consultation and chip features